Gary Jackson: Fire When Ready Pottery
A Chicago potter’s somewhat slanted view of clay & play
Categories: computer

Well, my Mac is “all better” and I’m back on track…

My computer decided to go on a little “sabbatical” and not allow me to use it.
As I was working on anything… it would randomly stop. A dark gray shade would lower
to cover my monitor screen. Then a very official message, in four languages, would tell me
that I needed to start my computer?! So I did… always one to follow instructions
when I don’t know enough to do otherwise.

Then I would work some more until it decided to go gray again… and again… and again.
So I took it into the Apple Store to talk to the guys at the Genius Bar. They diagnosed
the problem and said that the gray shadings were “kernel panics.” Apparently,
when a Mac gets confused it will shut itself down before doing anything really bad to itself.
The “genius” checked the internal logs and error reports. He diagnosed two different
possible problems – but of course, didn’t have the items in-stock. Once the items were
received at Apple, I needed to leave my computer there to be fixed.

He thought it might be the AirPort card – put in a new one, but that wasn’t it.
He thought it might be the trackpad – put in a new one, but that wasn’t it.
He thought it might be the battery – put in a new one, but that wasn’t it.
He thought it might be the logic board – and apparently it was!¬† Voila’

So now my Mac is all new & improved. They even cleaned it… no more grimy fingerprints!
If I have one word of advice to share… always pay for the extended AppleCare Warranty.
My extended plan will expire in April 2009, so this Mac “sabbatical” was just in time.
Luckily, all of the work & parts put into repairing my Mac was free because of the AppleCare.
If I weren’t still under the plan… it would have cost me $1,887.29. Ouch.

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