Okay… so I love my Shimpo VL-Whisper Wheel.
When it works that is.

One day about three weeks ago, I came into the studio to sit down & make
some pots. I flipped on my wheel, stepped on the pedal and nothing happened.
No click. No noise. No spinning.         Dead.

Luckily, all of my throwing & trimming was done for “Art In The Barn.
So I wasn’t too panicked. But I did need to get it fixed. But when?!
I was going to be at the art fair that weekend – no time to get it fixed.

Luckily, a representative from Shimpo was coming to Lillstreet Art Center
that same weekend to do a throwing demo and to show off the Shimpo Wheels.
One quick phone call and they offered to fix my wheel when they came.
I was thrilled… it was going to be fixed without me even being there?!!!

So I came back to the studio after the weekend art fair, to find my wheel
all put back together and working smoothly. No note. No comments. No bill.
Apparently, he put in a whole new computer mother-board to fix it.
Wonderful… I love those people at Shimpo!!!     Until…

Last Wednesday night, I was in the studio trimming a bunch of mugs.
As I was trimming, my wheel started to slow down?… then it wouldn’t stop?…
it would spin really slowly instead of stopping. So I turned it off hoping that it
might reset something inside the wheel. Well it reset something alright…
and it wouldn’t turn back on!!! So another frantic call to Shimpo…

Today I talked to Yosuke Koizumi who is the same guy who “fixed it” last time.
He said that if I brought it into the Shimpo Office in Itasca, he could fix it for me
that day. So I did… and he did too! Apparently it was something wrong
in the foot pedal. As soon as he attached a new pedal – it started spinning
right away! Voila. Fixed again… and free again! So now I’m back in business!!!

Yosuke rocks!!!